Planned Maintenance In Progress

Updated a few seconds ago

0

Active Incidents

1

Active Maintenances

5

Upcoming Maintenances

Energy

Compass

Planned Maintenance

Lightning

Thunderstorm Manager

Operational

Lightning Integrator API

Operational

Lightning Exporter

Operational

Lightning Threat Zone API

Operational

TXD100

Operational

Xweather Insight

Operational

Lightning Data NLDN

Operational

Lightning Data GLD

Operational

Lightning Data CLDN

Operational

Lightning Data - Internal

Operational

Xweather Protect

Operational

Roads

RoadDSS Global

Operational

Road Condition App Global

Operational

RoadAI Global

Operational

Data Collection Europe

Operational

Exports Webservice Europe & Asia

Operational

Wx Horizon Europe

Operational

Data Collection North America

Operational

Exports Webservice North America

Operational

Wx Horizon North America

Operational

Data Collection South America & Asia-Pacific

Operational

Xweather Insight

Observe

Operational

Xweather Protect

Operational

Optimize

Operational

Scheduled Maintenance for Vaisala CompassPlanned Maintenance

Description

Please accept this as notice that there is low risk of disruption to our stated services caused by essential maintenance. Compass will be upgraded to the latest release. We apologize for any inconvenience generated by this and we will operate in such a way to try and avoid any disruption to your services. Please contact Vaisala via the standard methods should you have any queries regarding this notification.

Components

Energy

Services

Compass

Schedule

July 9, 2025 06:00 - 09:00 UTC


July 9, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

Scheduled Maintenance Notification - Lightning ExporterPlanned Maintenance

Schedule

July 14, 2025 15:00 - 17:00 UTC

Components

Lightning

Services

Lightning Exporter

Description

Dear Lightning Exporter User, We will be performing a scheduled upgrade on the following applications. Lightning Exporter During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.
Scheduled Maintenance Notification - Lightning Threat Zone APIPlanned Maintenance

Schedule

July 14, 2025 15:00 - 17:00 UTC

Components

Lightning

Services

Lightning Threat Zone API

Description

Dear Lightning Threat Zone API User, We will be performing a scheduled upgrade on the following applications. Lightning Threat Zone API During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.
Scheduled Maintenance Notification - Vaisala Xweather Protect Planned Maintenance

Schedule

July 14, 2025 15:00 - 17:00 UTC

Components

Xweather Insight

Services

Xweather Protect

Description

Dear Xweather Insight User, We will be performing a scheduled upgrade on the following applications. Xweather Protect During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.
Scheduled Maintenance Notification - Thunderstorm ManagerPlanned Maintenance

Schedule

July 14, 2025 15:00 - 17:00 UTC

Components

Lightning

Services

Thunderstorm Manager

Description

Dear Thunderstorm Manager User, We will be performing a scheduled upgrade on the following applications. Thunderstorm Manager During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.
Scheduled Maintenance Notification - Lightning Integrator API Planned Maintenance

Schedule

July 14, 2025 15:00 - 17:00 UTC

Components

Lightning

Services

Lightning Integrator API

Description

Dear Lightning Integrator API User, We will be performing a scheduled upgrade on the following applications. Lightning Integrator API During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.

History (Last 7 days)

Scheduled Maintenance Notification - Vaisala Xweather Protect Planned Maintenance

Description

Dear Xweather Insight User, We will be performing a scheduled upgrade on the following applications. Xweather Protect During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.


Components

Xweather Insight


Services

Xweather Protect


Schedule

July 7, 2025 15:00 - July 7, 2025 17:00 UTC


July 7, 2025 15:00 UTC
[Update] Vaisala is starting scheduled maintenance on the following applications: Xweather Protect During this window, customers may experience a brief interruption in service. Questions regarding this notification may be directed at helpdesk@vaisala.com.

July 7, 2025 16:54 UTC
[Update] Kindly note the maintenance window is now extended for the scheduled maintenance on the following applications: Xweather Insight - Protect Expected End: July 7, 2025 20:00 UTC During this window, customers may experience a brief interruption in service. Questions regarding this notification may be directed at helpdesk@vaisala.com.

July 7, 2025 19:47 UTC
[Update] The planned maintenance is now successfully completed on the following applications: Xweather Protect Customers may have experienced a brief interruption in service during this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.
Scheduled Maintenance for RoadDSS Navigator, Manager & AviMetDSSPlanned Maintenance

Description

Please accept this as notice that there may be brief disruption to our stated services caused by essential maintenance. We apologize for any inconvenience generated by this and we will operate in such a way to minimize the disruption to your services. Please contact Vaisala via the standard methods should you have any queries regarding this notification.


Components

Roads


Services

RoadDSS Global


Schedule

July 7, 2025 05:00 - July 7, 2025 12:00 UTC


July 7, 2025 05:00 UTC
[Update] Scheduled maintenance is starting.

July 7, 2025 12:01 UTC
[Update] Scheduled maintenance is complete.
Service outage for Thunderstorm Manager users Service Disruption

Incident Status

Service Disruption


Components

Lightning


Services

Thunderstorm Manager



July 2, 2025 11:05 UTC
[Identified] Dear Thunderstorm Manager Users, Kindly note we have identified an issue with our service provider which is causing a disruption in services as below: - Lightning data - Alert services We are actively working to resolve the issue as soon as possible and will keep you posted on the status. Thank you.

July 2, 2025 11:43 UTC
[Monitoring] Vaisala is actively investigating the service disruption issue affecting our services and we have identified the root cause. The services are partially restored. We are working to fully restore the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 13:00 UTC
[Monitoring] Dear Thunderstorm Manager Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. The services are partially restored. We will provide an update within the next hour. We thank you for your patience.

July 2, 2025 14:40 UTC
[Monitoring] Dear Thunderstorm Manager Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. The services are partially restored. We will provide an update within the next hour. We thank you for your patience.

July 2, 2025 17:05 UTC
[Monitoring] Dear Thunderstorm Manager Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. The services are partially restored. We will keep you posted on the status. We thank you for your patience.

July 2, 2025 18:29 UTC
[Resolved] Dear Thunderstorm Manager User, We are pleased to inform you that the performance degradation affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com. On behalf of Vaisala, Thank you for your patience and understanding.
Service Degradation - Dallas Data CentrePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Lightning, Roads


Services

Data Collection North America, Lightning Data NLDN, Lightning Data GLD, Lightning Data CLDN, Lightning Data - Internal



July 2, 2025 09:30 UTC
[Investigating] Vaisala is currently experiencing performance degradation with the service above. Vaisala recognizes the impact this may have to our customers. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

July 2, 2025 10:28 UTC
[Investigating] Vaisala is actively investigating the service disruption issue affecting our services and believe we have identified the root cause. We are working to restore the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 11:28 UTC
[Identified] Vaisala is actively investigating the service disruption issue affecting our services and believe we have identified the root cause. We are working to restore the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 12:29 UTC
[Identified] Vaisala is actively investigating the service disruption issue affecting our services and believe we have identified the root cause. We are working to restore the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 13:29 UTC
[Identified] Vaisala is actively investigating the service performance degradation issue affecting our services and we believe we have identified the root cause. We are continuing to work on restoring the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 15:30 UTC
[Identified] Vaisala is actively investigating the service performance degradation issue affecting our services and we believe we have identified the root cause. We are continuing to work on restoring the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 16:29 UTC
[Identified] Vaisala is actively investigating the service performance degradation issue affecting our services and we believe we have identified the root cause. We are continuing to work on restoring the services as soon as possible. We will provide an update within the next 2 hours. Thank you for your patience.

July 2, 2025 18:01 UTC
[Identified] We believe we have identified a solution for the performance degradation issue affecting our services. We are currently monitoring the situation to ensure that the fix resolves the issue completely. Thank you for your patience.

July 2, 2025 18:27 UTC
[Resolved] We are pleased to inform you that the performance degradation affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com. On behalf of Vaisala, Thank you for your patience and understanding.
Service Outage for Xweather InsightService Disruption

Incident Status

Service Disruption


Components

Xweather Insight


Services

Xweather Protect



July 2, 2025 11:07 UTC
[Identified] Dear Xweather Protect Users, Kindly note we have identified an issue with our service provider which is causing a disruption of services as below: - Lightning data We are actively working to resolve the issue as soon as possible and will keep you posted on the status. Thank you.

July 2, 2025 11:45 UTC
[Identified] Vaisala is actively investigating the service disruption issue affecting our services and we have identified the root cause. The services are partially restored. We are working to fully restore the services as soon as possible. We will provide an update within the next hour. Thank you for your patience.

July 2, 2025 12:58 UTC
[Identified] Dear Xweather Protect Users, Kindly note we are actively working with our service providers to resolve the service disruption issue affecting our services. The services are partially restored. We will provide an update within the next hour. We thank you for your patience.

July 2, 2025 14:41 UTC
[Monitoring] Dear Xweather Protect Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. The services are partially restored. We will provide an update within the next hour. We thank you for your patience.

July 2, 2025 17:07 UTC
[Monitoring] Dear Xweather Protect Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. The services are partially restored. We will keep you posted. We thank you for your patience.

July 2, 2025 18:26 UTC
[Resolved] We are pleased to inform you that the service disruption affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com . On behalf of Vaisala, thank you for your patience and understanding.
Partial Service Outage for Lightning Integrator API Users Operational

Incident Status

Operational


Components

Lightning


Services

Lightning Integrator API



July 2, 2025 11:26 UTC
[Identified] Dear Lightning Integrator Users, Kindly note we have identified an issue with our service provider which is causing a disruption of services as below: - Lightning data We are actively working to resolve the issue as soon as possible and will keep you posted on the status. Thank you.

July 2, 2025 14:43 UTC
[Monitoring] Dear Lightning Integrator API Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. There is slight degradation in service. We thank you for your patience.

July 2, 2025 17:08 UTC
[Monitoring] Dear Lightning Integrator API Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. There is slight degradation in service. We thank you for your patience.

July 2, 2025 18:26 UTC
[Resolved] We are pleased to inform you that the service disruption affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com . On behalf of Vaisala, thank you for your patience and understanding.
Partial Service Outage for Lightning Exporter Users Degraded Performance

Incident Status

Degraded Performance


Components

Lightning


Services

Lightning Exporter



July 2, 2025 11:51 UTC
[Identified] Dear Lightning Exporter Users, Kindly note we have identified an issue with our service provider which is causing a disruption of services as below: - Lightning data We are actively working to resolve the issue as soon as possible and will keep you posted on the status. Thank you.

July 2, 2025 14:44 UTC
[Monitoring] Dear Lightning Exporter Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. There is slight degradation in service. We thank you for your patience.

July 2, 2025 17:08 UTC
[Monitoring] Dear Lightning Exporter Users, Kindly note Vaisala is actively working with our service providers to resolve the service disruption issue affecting our services. There is slight degradation in service. We thank you for your patience.

July 2, 2025 18:26 UTC
[Resolved] We are pleased to inform you that the service disruption affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com . On behalf of Vaisala, thank you for your patience and understanding.
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