Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Energy

Compass

Operational

Lightning

Thunderstorm Manager

Operational

Lightning Integrator API

Operational

Lightning Exporter

Operational

Lightning Threat Zone API

Operational

TXD100

Operational

Xweather Insight

Operational

Lightning Data NLDN

Operational

Lightning Data GLD

Operational

Lightning Data CLDN

Operational

Lightning Data - Internal

Operational

Xweather Protect

Operational

Roads

RoadDSS Global

Operational

Road Condition App Global

Operational

RoadAI Global

Operational

Data Collection Europe

Operational

Exports Webservice Europe & Asia

Operational

Xweather Horizon Europe

Operational

Data Collection North America

Operational

Exports Webservice North America

Operational

Xweather Horizon North America

Operational

Data Collection South America & Asia-Pacific

Operational

Xweather Horizon APAC

Operational

Xweather Insight

Xweather Observe

Operational

Xweather Protect

Operational

Xweather Optimize

Operational

Partial Service degradation Operational

Incident Status

Operational

Components

Xweather Insight

Services

Xweather Observe, Xweather Protect, Xweather Optimize


July 16, 2026 14:33 UTC
IDENTIFIED

Kindly note we are aware of an ongoing outage affecting the NOAA GOES-East (GOES-19) satellite which may cause a partial disruption of Satellite Infrared Color map layer service. We are actively monitoring the situation and will keep you posted on the status. Thank you.

July 16, 2026 22:05 UTC
MONITORING

Kindly note the NOAA GOES-East (GOES-19) recovery operations are continuing, and satellite data is once again being received. The affected Satellite Infrared Color map layers are now updating normally. We are monitoring the situation and will keep you posted if there is any change. Thank You.

Scheduled Maintenance

Scheduled Maintenance Notification - Vaisala Xweather ProtectPlanned Maintenance

Schedule

August 10, 2026 15:00 - 17:00 UTC

Components

Xweather Insight

Services

Xweather Protect

Description

Dear Xweather Protect User, We would like to inform you that a scheduled maintenance upgrade will be performed on the following application: Xweather Protect Please note during this time, the application will remain accessible, and no service downtime is expected. However, you may experience a brief momentary interruption in service. We will send a reminder at the start and completion of the upgrade window. Thank you for your understanding, any questions regarding this notification may be directed at helpdesk@vaisala.com.

History (Last 7 days)

Scheduled Maintenance for Vaisala CompassPlanned Maintenance

Description

Please accept this as notice that there is low risk of disruption to our stated services caused by essential maintenance. Compass will be upgraded to the latest release. We apologize for any inconvenience generated by this and we will operate in such a way to try and avoid any disruption to your services. Please contact Vaisala via the standard methods should you have any queries regarding this notification.


Components

Energy


Services

Compass


Schedule

August 5, 2026 06:00 - August 5, 2026 13:00 UTC


August 5, 2026 06:00 UTC
UPDATE

Scheduled maintenance is starting.

August 5, 2026 13:00 UTC
UPDATE

Scheduled maintenance is complete.
Scheduled Maintenance for RoadDSSPlanned Maintenance

Description

Please accept this as notice as Vaisala update the SSL certificates for RoadDSS. We expect no visible impacts to the service during this time. Please contact Vaisala via the standard methods should you have any queries regarding this notification.


Components

Roads


Services

RoadDSS Global


Schedule

August 3, 2026 06:00 - August 3, 2026 07:00 UTC


August 3, 2026 06:00 UTC
UPDATE

Scheduled maintenance is starting.

August 3, 2026 07:00 UTC
UPDATE

Scheduled maintenance is complete.
Partial Service Degradation - InvestigatingDegraded Performance

Incident Status

Degraded Performance


Components

Lightning


Services

Lightning Data NLDN



July 29, 2026 20:35 UTC
INVESTIGATING

Vaisala is currently experiencing partial service degradation for the service above. Vaisala recognizes the impact this may have to our customers. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

July 30, 2026 06:58 UTC
RESOLVED

We are pleased to inform you that the performance degradation affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com. On behalf of Vaisala, Thank you for your patience and understanding.
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