All Services Operational

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Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Energy

Compass

Operational

Lightning

Thunderstorm Manager

Operational

Lightning Integrator API

Operational

Lightning Exporter

Operational

Lightning Threat Zone API

Operational

TXD100

Operational

Xweather Insight

Operational

Lightning Data NLDN

Operational

Lightning Data GLD

Operational

Lightning Data CLDN

Operational

Lightning Data - Internal

Operational

Xweather Protect

Operational

Roads

RoadDSS Global

Operational

Road Condition App Global

Operational

RoadAI Global

Operational

Data Collection Europe

Operational

Exports Webservice Europe & Asia

Operational

Wx Horizon Europe

Operational

Data Collection North America

Operational

Exports Webservice North America

Operational

Wx Horizon North America

Operational

Data Collection South America & Asia-Pacific

Operational

Xweather Insight

Observe

Operational

Xweather Protect

Operational

Optimize

Operational

History (Last 7 days)

Scheduled Maintenance for Vaisala CompassPlanned Maintenance

Description

Please accept this as notice that there is low risk of disruption to our stated services caused by essential maintenance. Compass will be upgraded to the latest release. We apologize for any inconvenience generated by this and we will operate in such a way to try and avoid any disruption to your services. Please contact Vaisala via the standard methods should you have any queries regarding this notification.


Components

Energy


Services

Compass


Schedule

April 2, 2025 06:00 - April 2, 2025 08:00 UTC


April 2, 2025 06:00 UTC
[Update] Scheduled maintenance is starting.

April 2, 2025 08:00 UTC
[Update] Scheduled maintenance is complete.
Scheduled Maintenance Notification - Vaisala Xweather Protect Planned Maintenance

Description

Dear Xweather Insight User, We will be performing a scheduled upgrade on the following applications. Xweather Protect During this window, you may experience a brief interruption in service. You will be notified again at both the start and end of this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.


Components

Xweather Insight


Services

Xweather Protect


Schedule

March 31, 2025 16:00 - March 31, 2025 18:00 UTC


March 31, 2025 16:00 UTC
[Update] Vaisala is starting scheduled maintenance on the following applications: Xweather Protect During this window, customers may experience a brief interruption in service. Questions regarding this notification may be directed at helpdesk@vaisala.com.

March 31, 2025 18:00 UTC
[Update] The planned maintenance is now successfully completed on the following applications: Xweather Protect Customers may have experienced a brief interruption in service during this window. Questions regarding this notification may be directed at helpdesk@vaisala.com.
Service Degradation - Investigating Degraded Performance

Incident Status

Degraded Performance


Components

Lightning


Services

Thunderstorm Manager, Lightning Data NLDN, Lightning Data GLD, Lightning Data CLDN, Lightning Data - Internal



March 30, 2025 19:01 UTC
[Investigating] Vaisala is currently experiencing performance degradation with the service above. Vaisala recognizes the impact this may have to our customers. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

March 30, 2025 22:07 UTC
[Resolved] We are pleased to inform you that the service disruption affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com . On behalf of Vaisala, thank you for your patience and understanding.
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