All Services Operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Energy

Compass

Operational

Lightning

Thunderstorm Manager

Operational

Lightning Integrator API

Operational

Lightning Exporter

Operational

Lightning Threat Zone API

Operational

TXD100

Operational

Xweather Insight

Operational

Lightning Data NLDN

Operational

Lightning Data GLD

Operational

Lightning Data CLDN

Operational

Lightning Data - Internal

Operational

Xweather Protect

Operational

Roads

RoadDSS Global

Operational

Road Condition App Global

Operational

RoadAI Global

Operational

Data Collection Europe

Operational

Exports Webservice Europe & Asia

Operational

Wx Horizon Europe

Operational

Data Collection North America

Operational

Exports Webservice North America

Operational

Wx Horizon North America

Operational

Data Collection South America & Asia-Pacific

Operational

Xweather Insight

Xweather Observe

Operational

Xweather Protect

Operational

Xweather Optimize

Operational

Scheduled Maintenance

Scheduled Maintenance for Vaisala CompassPlanned Maintenance

Schedule

December 10, 2025 07:00 - 12:00 UTC

Components

Energy

Services

Compass

Description

Please accept this as notice that there will be some disruption to our stated services caused by essential maintenance. Compass will be upgraded to the latest release and the User Interface will be unavailable for a short period during this maintenance. We apologize for any inconvenience generated by this and we will operate in such a way to try and avoid any disruption to your services. Please contact Vaisala via the standard methods should you have any queries regarding this notification.
Scheduled Maintenance for UK & Ireland dataPlanned Maintenance

Schedule

December 12, 2025 20:00 - December 13, 2025 06:00 UTC

Components

Roads

Services

Data Collection Europe

Description

Please accept this as notice that there may be some disruption to our stated services caused by essential maintenance. Our mobile network partner has informed us of third party maintenance that could disrupt data connectivity in the UK and Ireland. We apologize for any inconvenience generated by this and we will operate in such a way to minimize the disruption to your services. Please contact Vaisala via the standard methods should you have any queries regarding this notification.

History (Last 7 days)

Service Degradation - Investigating Degraded Performance

Incident Status

Degraded Performance


Components

Roads


Services

Wx Horizon North America



December 5, 2025 17:37 UTC
INVESTIGATING

Vaisala is currently experiencing performance degradation with the service above. Vaisala recognizes the impact this may have to our customers. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

December 5, 2025 18:51 UTC
RESOLVED

We are pleased to inform you that the performance degradation affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com. On behalf of Vaisala, Thank you for your patience and understanding.
Service Disruption - Investigating - Third Party Comms OutageService Disruption

Incident Status

Service Disruption


Components

Roads


Services

Data Collection Europe



December 1, 2025 17:34 UTC
INVESTIGATING

Vaisala is currently experiencing service disruption with the service above. Vaisala recognizes the impact this may have to our customers. Our team is actively investigating, and we will provide an update as soon as possible. Thank you for your patience.

December 2, 2025 12:36 UTC
INVESTIGATING

Vaisala is seeing recovery of impacted devices for the service above. However, some stations remain offline and we are continuing to investigate these with our third-party communications provider. We will share further updates as more information becomes available. Thank you for your continued patience.

December 2, 2025 13:09 UTC
MONITORING

Vaisala has observed recovery for the majority of impacted devices for the service above. We are now closely monitoring the resolution and connection of the remaining devices to ensure full restoration. Thank you for your continued patience.

December 2, 2025 14:19 UTC
RESOLVED

We are pleased to inform you that the service disruption affecting our services has been resolved. If you notice any lingering issues or have further concerns, please don’t hesitate to contact our support team via globalnoc@vaisala.com . On behalf of Vaisala, thank you for your patience and understanding.
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